DeepNetSchool Inc. ("DeepNetSchool," "we," "us," or "our") operates the website deepnetschool.life and delivers vocational training programmes in artificial neural networks and deep learning engineering from our registered address at 1322 Blanshard Street, Suite 301, Victoria, British Columbia V8W 0B6, Canada. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy legislation.
By accessing our website, submitting a contact form, enrolling in a programme, or otherwise interacting with our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or services.
1. Accountability
DeepNetSchool Inc. is responsible for personal information under its control. We have designated a privacy contact who oversees compliance with this policy and responds to access requests. You may contact our privacy office at [email protected] or by mail at the address above. We review this policy annually and update it when our practices or legal obligations change.
2. Identifying purposes
We collect personal information only for purposes that a reasonable person would consider appropriate in the circumstances. Primary purposes include:
- Processing programme enrolment enquiries and semester registration applications
- Delivering instructional services, including cohort communication and assessment feedback
- Responding to corporate AI training requests and general inquiries
- Maintaining student records and issuing completion credentials
- Processing tuition payments and issuing financial receipts
- Complying with legal, regulatory, and tax obligations
- Improving website functionality and user experience through analytics, where consented
- Protecting against fraud, abuse, and security threats
We identify the purpose of collection at or before the time personal information is collected. If we intend to use information for a new purpose, we will obtain your consent unless otherwise permitted by law.
3. Consent
Consent is required for the collection, use, and disclosure of personal information, subject to limited exceptions under PIPEDA. Express consent is obtained through our contact form checkbox acknowledging this Privacy Policy. Implied consent may apply where the purpose is obvious and you voluntarily provide information — for example, including your phone number in an email requesting programme information.
You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal may limit our ability to provide instructional services. To withdraw consent, contact [email protected] with your request.
4. Limiting collection
We collect only personal information necessary for identified purposes. Contact form data includes name, email address, subject selection, and message content. Enrolment records may additionally include mailing address, phone number, prerequisite documentation, payment information, and cohort participation data. We do not collect information unrelated to education delivery, and our contact forms include honeypot fields to deter automated spam submissions.
5. Limiting use, disclosure, and retention
Personal information is used only for the purposes for which it was collected, unless you consent to additional uses or law requires otherwise. We do not sell personal information to third parties. We do not share learner data with AI consulting firms, marketing agencies, or employment recruiters.
Disclosure to third parties occurs only when necessary: payment processors for tuition transactions, learning management platform providers for cohort delivery, email service providers for instructional communication, and professional advisors bound by confidentiality obligations. All service providers are contractually required to protect personal information and use it solely for specified purposes.
Retention periods vary by data category. Contact form submissions are retained for twenty-four months unless an enrolment relationship is established. Student records are retained for seven years following programme completion to satisfy regulatory and tax requirements. Analytics data is anonymised or deleted according to our cookie retention schedule described in our Cookie Policy.
6. Accuracy
We endeavour to keep personal information accurate, complete, and up to date. Learners are responsible for notifying us of changes to contact information. You may request correction of inaccurate records by emailing [email protected] with supporting documentation.
7. Safeguards
We implement administrative, technical, and physical safeguards appropriate to the sensitivity of personal information. Measures include access controls limiting employee access to need-to-know bases, encrypted transmission for web forms served over HTTPS, secure storage for student records, and regular review of data handling practices. No method of electronic transmission is completely secure; we cannot guarantee absolute security but continuously evaluate our safeguards.
8. Openness
We make information about our privacy practices readily available through this policy, our Cookie Policy, and Legal Notice. Questions about our data practices may be directed to [email protected].
9. Individual access
You have the right to request access to personal information we hold about you and to challenge its accuracy. Submit requests to [email protected] with sufficient identification. We respond within thirty days unless an extension is permitted under PIPEDA. Access may be limited where disclosure would reveal personal information about another individual, threaten security, or is prohibited by law. We provide access at minimal or no cost unless the request is unfounded or excessive.
10. Challenging compliance
If you believe we have not complied with this policy or PIPEDA, contact our privacy office first. We investigate complaints and respond with our findings and proposed remediation. If unsatisfied, you may file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
11. Website and technical data
When you visit deepnetschool.life, our servers may automatically log technical information including IP address, browser type, operating system, referring URL, pages viewed, and timestamps. This data supports security monitoring, troubleshooting, and aggregated analytics. Cookie usage is governed by our Cookie Policy and your consent preferences stored in browser local storage for six months.
12. Children's privacy
Our programmes are designed for adult learners and professionals. We do not knowingly collect personal information from individuals under sixteen without parental consent. If we become aware of such collection, we will delete the information promptly.
13. International data transfers
DeepNetSchool primarily stores and processes data in Canada. Some service providers may process data in the United States or other jurisdictions. Where personal information crosses borders, we ensure comparable protection through contractual safeguards and provider due diligence consistent with PIPEDA requirements.
14. Changes to this policy
We may update this Privacy Policy to reflect changes in practices, technology, or legal requirements. Material changes will be posted on this page with an updated review date. Continued use of our website after changes constitutes acceptance of the revised policy.
15. Marketing communications
With your consent, we may send programme updates, Semester S1 registration reminders, and instructional announcements to the email address you provide. You may unsubscribe from non-essential marketing communications at any time by clicking the unsubscribe link in our emails or contacting [email protected]. Transactional messages related to active enrolment — including schedule changes, assessment feedback, and billing notices — are not marketing communications and may be sent without separate consent where necessary to deliver contracted instructional services.
16. Data breach notification
In the event of a security incident involving personal information under our control, we will investigate promptly, take reasonable steps to contain the incident, and notify affected individuals and relevant authorities as required by PIPEDA and applicable British Columbia law. Notifications will describe the nature of the incident, categories of information involved, steps we are taking, and recommended actions you may take to protect yourself.
17. Automated decision-making
DeepNetSchool does not use automated decision-making or profiling that produces legal or similarly significant effects on learners. Assessment grading and completion credential decisions involve human instructor review. Technical logs may be analysed automatically for security purposes, but such analysis does not determine enrolment eligibility or instructional outcomes without human oversight.
18. Records of processing
We maintain internal records describing categories of personal information collected, purposes of processing, retention schedules, and third-party recipients. These records support PIPEDA accountability requirements and are reviewed during our annual privacy policy update. Learners may request a summary of how their specific data has been processed by submitting a written request to [email protected] with sufficient identification. We respond to such summary requests within thirty days where reasonably practicable. Requests that are manifestly unfounded or excessive may be declined or charged a reasonable administrative fee as permitted under PIPEDA.
19. Contact information
DeepNetSchool Inc.
1322 Blanshard Street, Suite 301
Victoria, BC V8W 0B6, Canada
Email: [email protected]
Phone: +1 (250) 555-8473
Business Number: 835682847BC0001